Name
Outcomes First: The AI Advantage Helping MSSPs Scale Profitably
Date & Time
Wednesday, December 10, 2025, 9:40 AM - 10:25 AM
Rahul Bakshi Joshua Neil
Description

Demand for cybersecurity has never been higher, and the surge in managed security services is proof. But as opportunities expand across SMB, mid-market, and enterprise customers, Service Providers face a tough reality: every segment has different needs, expectations, and budgets. 


To win in this environment, Service Providers must scale efficiently, innovate quickly, and keep margins strong.  

Join Rahul Bakshi, Chief Product Officer at Apptega and Joshua Neil, Co-Founder at Alpha Level, on where AI actually moves the needle. We’ll break down how leading Service Providers are using AI to:

  • Control operating costs while maintaining high-quality service delivery  
  • Improve net retention by strengthening results, accountability, and customer trust
  • Deliver differentiated outcomes that fuel profitable growth at scale

Session Presented by Apptega

Location Name
Beau Rivage Meeting Room
Full Address
MGM National Harbor
101 MGM National Ave
Oxon Hill, MD 20745
United States
Session Type
Session