Imagine hackers using your RMM to install Ransomware on all your clients simultaneously? It’s the ultimate nightmare scenario every MSP fears the most.

Progressive Computing was one such victim of the Kaseya VSA attack in 2021 and victoriously battled to win back their business after ransomware was installed across their entire client base.

This is a personal story. A human story. An emotional story. Prepared to be frightened and inspired.

Key Learning Objectives:

• Why community is a critical success factor in the war on cybercrime
• Lessons about why strong leadership, culture, and core values can lead any company through their darkest hours or times of crisis
• Traps and pitfalls to avoid during a crisis, and how to adjust communications, roles, and processes in wartime