Cyberattacks happen every day, and MSP's and MSSP's are positioned to be the defenders for end user organizations and also for individuals. Service providers can be the heroes here, by understanding how the dark side works and being the "Jedis" in the war against cybercrime. In this session you'll be guided by just such a Jedi in the war against cybercrime as he takes you on a tour of the Dark Web. You'll get a view of in-process ransomware attacks, learn how to proceed in an active cybercrime to secure the people and the business, and get important best practices for dealing with an active incident.